User Data Deletion
Use these instructions to request deletion of data associated with PowerLeads, including data received through a connected Facebook or Instagram account.
How to request deletion
- Send an email to yuniet2022@gmail.com with the subject “PowerLeads Data Deletion Request”.
- Include the company or PowerLeads account name and the email address used for the account.
- If the request concerns Facebook or Instagram, include the Facebook Page name or Instagram business account name that was connected.
- Do not send passwords, access tokens or other sensitive credentials.
What we will delete
After verifying the request, PowerLeads will delete or disconnect the applicable integration data under our control, including stored connection credentials and associated data that is no longer required for the service, subject to legal or security retention obligations.
Processing time
Deletion requests are reviewed and processed as soon as reasonably practicable. We may contact the requester if additional information is required to verify ownership or identify the correct account.
Disconnecting Meta access
You can also remove PowerLeads access from your Facebook or Instagram business settings. Removing access stops future data retrieval, but a deletion request should still be submitted if you also want previously stored PowerLeads data removed.